Powerful Phrases For Effective Customer Service Pdf

Powerful Phrases For Effective Customer Service Pdf

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Powerful Phrases For Effective Customer Service

Powerful Phrases For Effective Customer Service

Download Now Read Online

Author by : Renee Evenson
Languange Used : en
Release Date : 2012
Publisher by : AMACOM Div American Mgmt Assn

ISBN : 9780814420324

Description : Presents seven hundred phrases intended to convey courtesy, warmth, and assurance that can be used in fifty different scenarios of dealing with challenging customers and fixing employee-caused problem...



Perfect Phrases For Customer Service Hundreds Of Tools Techniques And Scripts For Handling Any Situation

Perfect Phrases For Customer Service Hundreds Of Tools Techniques And Scripts For Handling Any Situation

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Author by : Robert Bacal
Languange Used : en
Release Date : 2005-01-20
Publisher by : McGraw Hill Professional

ISBN : 9780071465113

Description : Tools for pleasing even the most demanding customers A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as ...



Powerful Phrases For Dealing With Difficult People

Powerful Phrases For Dealing With Difficult People

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Author by : Renee Evenson
Languange Used : en
Release Date : 2013-10-15
Publisher by : AMACOM

ISBN : 9780814432990

Description : Incompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant-there's no end to the personality challenges that impede workplace relationships. But interacting effectively with employees, collea...



Delight Your Customers

Delight Your Customers

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Author by : Steve Curtin
Languange Used : en
Release Date : 2013-07-19
Publisher by : AMACOM

ISBN : 9780814432822

Description : Great customer service is rare. In fact, one survey found that while 80 percent of companies described themselves as delivering "superior" service, consumers estimated the number at a mere 8 percent. ...