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Powerful Phrases For Effective Customer Service

Powerful Phrases For Effective Customer Service

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Author by : Renee Evenson
Languange Used : en
Release Date : 2012-09-12
Publisher by : AMACOM

ISBN : 9780814420331

Description : Let's face it, dealing with customers isn't easy. They aren't always right-or even pleasant-but knowing the right words to use can make all the difference. Powerful Phrases for Effective Customer Serv...



Outstanding Customer Service

Outstanding Customer Service

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Author by : David E. Deviney
Languange Used : en
Release Date : 1998
Publisher by : Provant Media

ISBN : 1884926959

Description : In today's marketplace, outstanding customer service may be the only thing that distinguishes your organization from your competitors. Outstanding Customer Service shows you how to provide the kind of...



Perfect Phrases For Customer Service Hundreds Of Tools Techniques And Scripts For Handling Any Situation

Perfect Phrases For Customer Service Hundreds Of Tools Techniques And Scripts For Handling Any Situation

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Author by : Robert Bacal
Languange Used : en
Release Date : 2005-01-20
Publisher by : McGraw Hill Professional

ISBN : 9780071465113

Description : Tools for pleasing even the most demanding customers A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as ...



Powerful Phrases For Dealing With Difficult People

Powerful Phrases For Dealing With Difficult People

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Author by : Renee Evenson
Languange Used : en
Release Date : 2013-10-15
Publisher by : AMACOM

ISBN : 9780814432990

Description : Incompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant-there's no end to the personality challenges that impede workplace relationships. But interacting effectively with employees, collea...